We put in a lot of effort to keep your information secure. We have teams of high-qualified specialists dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
One of the main focuses on NeuralDate is our user's privacy.
We do not compromise with your privacy. We design all of NeuralDate's products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that no decision is taken without respect for your privacy.
Information that you give to us
You choose to give us certain information when using our services. This includes:
1) When you create an account, you provide us with your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
2) When you complete your profile information, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
3) When you make an internal purchase directly from us, you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
4) If you contact our customer support team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
5) We also process your chats with other users as well as the content you publish, as part of the operation of the services.
Information collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details Usage Information. We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive). Device information. We collect information from and about the device(s) you use to access our services, including: hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address), information on your wireless and mobile network connection, like your service provider and signal strength; Other information with your consent. If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it. Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or start live broadcast).
How we use information 1) To administer your account and provide our services to you 2) To help you connect with other users 3) To ensure a consistent experience across your devices 4) To serve you relevant offers and ads 5) To improve our services and develop new ones 6) To prevent, detect and fight fraud or other illegal or unauthorized activities 7) To ensure legal compliance How we share information 1) With other users.You share information with other users when you voluntarily disclose information on the service. Please be careful with your information and make sure that the content you share are things that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it. 2) With our service providers and partners. We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer support, marketing, advertising, payment processing and security operations. 3) For corporate transactions. We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control. 4) When required by law. We may disclose your information if reasonably necessary: a) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; b) to assist in the prevention or detection of crime (subject in each case to applicable law); or c) to protect the safety of any person. 5) To enforce legal rights. We may also share information: a) if disclosure would mitigate our liability in an actual or threatened lawsuit; b) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; c) to enforce our agreements with you; and d) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing. 6) With your consent or at your request. We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.